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“The solutions In-Telecom implemented for our company was a game-changer. Not only do we have access to call recording, real time metrics, and reporting but it was all hands-on customized for our needs. The quality assurance we now provide to our customers is world class.”
"We needed to become more agile in the call center... That's why we reached out to In-Telecom. Having that level of support that we couldn't provide ourselves, it let's us sleep better. At the end of the day In-Telecom has the infrastructure in place that we don't have."
"In-Telecom's been great to work with, their customer service is great. Anytime we've had any sort of an issue, they're very quick to get the issue resolved. Our IT department loves working with those guys."
“Our partnership with In-Telecom has proved to be both beneficial and easy to work with. They assisted us in upgrading our current Avaya Aura phone system to the latest versions as well as adding SIP capabilities.”
"In-Telecom has become an extension of the Great American RV family. We need to have the right partner to work with us as we keep scaling our business we need to have a company that can work with us to scale at the same time. Communication is phenomenal, the follow up is the best I've ever dealt with at any 3rd party provider..."
"With having 3 locations, In-Telecom is able to help us at all our stores whenever we need them. They allow our business to run more efficiently. Having a partner like In-Telecom has made my job so much easier."
“Dealership Toolkit prides itself on being very forward thinking. I feel like In-Telecom does too. The combination of that allows us to have a big growth plan. I feel that with the strategy and communication — and with the capabilities of In-Telecom — we can execute all of that rapid growth. And you guys take care of all the IT chaos that comes with it, and we don’t have to worry about that.”
“In-Telecom genuinely cares about our business. From the beginning they gave very honest feedback about what we needed. Every solution has been customized to meet our needs.”