In-Telecom Named a 2025 Top Workplace in the Greater New Orleans Area Based on Employee Feedback

Slidell, LA, June 30, 2025 – In-Telecom has been awarded a Top Workplaces 2025 honor by New Orleans Top Workplaces. This recognition is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage LLC. The confidential survey uniquely measures the employee experience and its key themes such as feeling Respected & Supported, Enabled to Grow, and Empowered to Execute.

“Earning a Top Workplaces award is a badge of honor for companies, especially because it comes authentically from their employees,” said Eric Rubino, CEO of Energage. “That’s something to be proud of. In today’s market, leaders must ensure they’re allowing employees to have a voice and be heard. That’s paramount. Top Workplaces do this, and it pays dividends.”

Leadership at In-Telecom shared their excitement about the award
“This recognition means the world to us because it comes directly from the people who make In-Telecom successful,” said Shawn and Jimmy, co-owners of In-Telecom. “We’ve always believed that taking care of our employees is just as important as taking care of our clients. We’re proud to foster a workplace where people feel supported, valued, and part of something meaningful.”

Savanna Heller, a current employee, reflected on her experience
“In just six months at In-Telecom, I’ve been trusted with real autonomy to do what I do best. That level of trust and respect isn’t something you find everywhere,” said Heller. “And as someone with severe asthma, the fully paid health insurance has been a game changer. They truly do what is best for the employees.

About In-Telecom
Founded and headquartered in Slidell, Louisiana, In-Telecom is a trusted IT and communications partner providing proactive IT support, cybersecurity, physical security, cloud services, and VoIP solutions to businesses across the nation. With a client-focused approach and deep industry expertise, In-Telecom empowers organizations to streamline operations, enhance security, and maintain business efficiency and continuity. Learn more at www.in-telecom.com.

In-Telecom, Top 500 Managed Service Provider in the Nation, Set to Open an Office in Arlington, TX!

New Arlington Address

Arlington, TX- June 25, 2025 – In-Telecom Texas is excited to announce the expansion of its Texas operations to Arlington, TX, with the new facility scheduled to open in early 2026. This move reflects In-Telecom’s long-term commitment to the Dallas-Fort Worth region and its growing base of business clients.

Following the 2024 acquisition of Lantana Communications—a trusted name in DFW business communications for over three decades—In-Telecom has continued to expand its presence and service offerings in Texas, including VoIP, managed IT, cybersecurity, and physical security solutions.

To commemorate the new location, In-Telecom is partnering with the Arlington Chamber of Commerce to host an official ribbon-cutting ceremony in early 2026. More details will be announced as the grand opening approaches.

“Our office in Arlington represents a powerful combination of growth, service, and community,” said Shawn Torres, CEO of In-Telecom. “We’re excited to strengthen our roots here and continue building relationships that benefit both businesses and the community.”

As a community-focused company, In-Telecom believes in showing up and giving back. This year, the company became both a member and sponsor of the Arlington Chamber of Commerce, actively participating in local events and initiatives. Additionally, In-Telecom is proud to be a full-year sponsor of the Levitt Pavilion Arlington, helping support free live music and cultural events that bring people together throughout the city.

Earlier this year, In-Telecom was recognized by CRN® as one of the 2025 Solution Provider 500, a prestigious honor awarded to the top technology solution providers in North America. This distinction highlights In-Telecom’s commitment to excellence, innovation, and proactive client support.

The new Arlington office will serve as a central hub for:

  • VoIP & Cloud Communications
  • Managed & Co-Managed IT Services
  • Cybersecurity & Compliance Solutions
  • Video Surveillance & Access Control

“We’ve always believed that business success goes hand-in-hand with community involvement,” said Jimmy Burns, COO of In-Telecom. “Arlington has welcomed us, and we’re proud to invest back in the people and organizations that make this city great.”

About In-Telecom

Founded and headquartered in Slidell, Louisiana, In-Telecom is a trusted IT and communications partner providing proactive IT support, cybersecurity, physical security cloud services, and VoIP solutions to businesses across the nation. Following the acquisition of Fort Worth-based Lantana Communications, In-Telecom has expanded its footprint in the Dallas–Fort Worth region—growing its team and enhancing its suite of business technology solutions leading to the new office in Arlington. With a client-focused approach and deep industry expertise, In-Telecom empowers organizations to streamline operations, strengthen security, and ensure business continuity. In 2025, In-Telecom was recognized by CRN® as one of North America’s Top 500 Solution Providers. Backed by decades of experience and a growing Texas team, In-Telecom is committed to keeping businesses secure, connected, and competitive. Learn more at https://www.in-telecom.com/in-telecom-dfw/

Media Contact:
Will Monson
Marketing Director
In-Telecom
wmonson@in-telecom.com

In-Telecom Named to CRN Solution Provider 500 List for 2025  

In-Telecom, a leading provider of business technology solutions, is pleased to announce that CRN®, a brand of The Channel Company, has recognized In-Telecom on the 2025 CRN Solution Provider 500 list.  This annual list recognizes the top solution providers in North America based on revenue, innovation, and commitment to helping customers navigate an evolving IT landscape. 

CRN’s annual Solution Provider 500 list recognizes North America’s largest solution providers by revenue and serves as a prominent benchmark of leading IT services companies. The companies on the list are key influencers propelling growth in the IT industry and the global technology channel. 

“This recognition is a testament to the hard work of our entire team. They should get all the credit for this,” said Jimmy Burns, Co-Owner of In-Telecom. “We’re proud for our team to get national recognition and look forward to continuing to raise the bar for service and innovation in the IT industry. Our team truly is the best, and we are so thankful to have them,” said Shawn Torres, CEO and Co-Owner 

“The Solution Provider 500 list spotlights the technology integrators, managed service providers, value-added resellers and IT consulting firms who bring in the most revenue by leading the way in business and service innovation,” said Jennifer Follett, VP, U.S. Content, and Executive Editor, CRN, The Channel Company. “Recognition is reserved for companies demonstrating an unwavering commitment to business agility and sustained growth through rapidly changing industry needs and technology advancements. Congratulations to each company for earning a well-deserved spot in the Solution Provider 500.” 

 The full Solution Provider 500 list will be available online at www.CRN.com/SP500, and a sampling of the list will be featured in the June issue of CRN Magazine. 

CDK Global Cybersecurity Breach Puts 15,000 Dealerships at Risk

CDK Global, a major provider of dealership management software, suffered a cyberattack that disrupted thousands of U.S. car dealerships’ operations. Since the initial attack, more dealerships have been hit. The attack has impacted more than 15,000 dealership locations across North America.

The attack led to a shutdown of CDK’s IT systems, impacting phones and applications and forcing dealerships to revert to manual processes. While the specifics of the attack are unconfirmed, ransomware is suspected. CDK is working to restore services and advises disconnecting always-on VPNs.

To make matters worse, there have been reports that the attack has moved into a social engineering phase since the initial breach. CDK reports that threat actors have been contacting customers directly and posing as CDK Global members.

While the damage continues to pile up, it’s more important than ever for dealerships and their employees to be vigilant and take extra precautions when receiving emails, messages, or phone calls. Working with a cybersecurity company for dealerships is a logical first step for dealers who haven’t prepared or are unsure of their security plans.

Protecting Dealerships from Cyberattacks

Dealerships should implement the following measures to protect against future cyberattacks:

  1. Regular Backups: Ensure all critical data is backed up and stored securely.
  2. Update Systems: Keep all software and systems updated with the latest security patches.
  3. Employee Training: Conduct regular cybersecurity training to educate employees on recognizing phishing and other cyber threats.
  4. Multi-Factor Authentication (MFA): Implement MFA to add an extra layer of security to sensitive systems.
  5. Incident Response Plan: Develop and regularly update a robust incident response plan to address and mitigate the impact of cyberattacks quickly.

FTC Safeguards Rule Compliance

Dealerships must also adhere to the Federal Trade Commission’s (FTC) Safeguards Rule, which includes the following requirements:

  1. Security Program: Establish a comprehensive security program that protects customer information.
  2. Risk Assessments: Conduct regular risk assessments to identify and address vulnerabilities.
  3. Access Controls: Limit access to customer information to only those employees who need it to perform their duties.
  4. Encryption: Encrypt all customer information, both in transit and at rest, to prevent unauthorized access.
  5. Service Provider Oversight: Ensure service providers can maintain appropriate safeguards for customer information.

By following these steps and complying with FTC requirements, dealerships can enhance their cybersecurity posture and better protect against future threats.

Need help securing your dealership and maintaining compliance? In-Telecom can help! Schedule a consultation today, and let’s discuss your cybersecurity plans.

In-Telecom Announces the Acquisition of Lantana Communications, Expanding into The Heart of Texas

SLIDELL, LA., May 28, 2024 —  In-Telecom Consulting, LLC, a leading telecommunications and managed services company based in Slidell, LA, has acquired Lantana Communications, a Fort Worth, TX, telecommunications and managed services provider. 

The strategic acquisition enhanced In-Telecom’s capabilities by increasing its presence in the Texas market and adding a proven carrier services team to enhance In-Telecom’s current offerings. The company believes Lantana’s 34 years of experience will be monumental to In-Telecom’s continued growth efforts. 

“We’re excited to welcome Lantana to the In-Telecom team. Together, we’ll be able to greatly expand our offerings and become an industry leader across the Gulf South,” said Shawn Torres, CEO of In-Telecom. “We’re overjoyed to introduce a mature managed services offering to Lantana’s existing clients, as well as video surveillance and access control services they haven’t had access to previously.”

This acquisition positions In-Telecom to change the region’s competitive landscape. “The acquisition was a great fit from a core values perspective,” said Jimmy Burns, COO of In-Telecom. “When our clients win, our company wins, and our communities win. The vision and values of Lantana align perfectly with ours, and we’re excited for what the future holds.”

Founded in 2009 as a telecommunications consulting firm, In-Telecom has seen rapid growth across the U.S. As a result of the acquisition, In-Telecom’s clients will have the support of over 130 of the most talented technology professionals, offering 24/7 service and support to more than 1,000 clients across the U.S.

About In-Telecom

In-Telecom is a leading full-service technology provider, providing telecommunications, managed I.T. and cybersecurity services, video surveillance, and access control solutions across the U.S. In-Telecom helps its partners utilize technology, eliminate challenges, improve operations, and scale their businesses. Since its founding, In-Telecom has focused on creating lasting partnerships that benefit clients, companies, and communities.

For more information, visit in-telecom.com.

About Lantana Communications

Lantana Communications is a telecommunications provider providing telecom, call center solutions, and carrier services in the South Central U.S. Since its founding in 1990, Lantana has focused on creating lasting relationships in the community, helping customers see telecom and I.T. as a service, not a problem.

For more information, visit lantanacom.com.

Employee Spotlight: James Estopinal

Meet James Estopinal, the Director of Voice at In-Telecom. James plays an essential role in developing and maintaining our telecommunications solutions and has committed himself to innovation, delivering the best possible product to our clients.

James started his career with a passion for learning and earned certifications on telecom platforms like Nortel, NEC, Mitel, Avaya, and Broadsoft. Since then, he’s used his expertise to develop ITC Cloud and identify new opportunities to provide better communication options.

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In-Telecom Named 2024 Tammany Business of The Year by St. Tammany Chamber of Commerce

In-Telecom, a leading provider of innovative business telecommunications and technology solutions, is proud to announce its recognition as the 2024 Tammany Business of the Year by the St. Tammany Chamber of Commerce. This esteemed award celebrates In-Telecom’s remarkable achievements in 2023, highlighting the company’s commitment to excellence, community welfare, and economic growth in the region.

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Employee Spotlight: Devin Harris

Introducing Devin Harris, our service desk manager at In-Telecom! Devin has worked in the technology and telecommunications industries for over a decade. Devin has gained a wealth of knowledge from his days as a technician with AT&T to his Information Systems experiences in the United States Marine Corps.

Today, he helps us provide the best possible support experience, managing our service teams and providing a bit of joy to anyone he’s around.

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