Business Phone Systems For Lafayette
We are a full service technology company providing customized solutions for cloud business phone systems, VoIP Phones, Â business phone lines, video conferencing, cyber security & data backup, physical security, internet services, and more in Lafayette, Louisiana.
In-Telecom’s Business Solutions
In-Telecom Business Phone Systems work just as well for multi-location businesses as for smaller, single location businesses. In-Telecom maintains all your phone system hardware and provides the option of purchasing or leasing equipment. Regardless of where employees are working, they can use the same phone number and estension that they use at the office. Whether you own or work in a small business, large corporation or governmental entity in Lafayette, In-Telecom can help steer your company toward efficiency and success. All our solutions, including our VoIP Phones, are customized and scaled to your specific workflow needs and your budget.
Work From Anywhere on Any Device
ITC Cloud offers HD Video meetings with chat and recording options. Perfect for virtual meetings to stay connected with clients and employees. To Get Started Call 1-833-482-8647



How It Works
As part of In-Telecom, ITC Cloud was created to provide a simple and reliable way for businesses to have a unified communications solution. We give you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner.
ITC Cloud is also backed by a 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Cloud-Based IP Phones For Lafayette
ITC Cloud gives you the ability to work from anywhere on any device; whether it’s from your desk phone, cell phone, or computer in a seamless manner.
ITC Cloud is also backed by a 24/7 help desk and a company that cares about the overall efficiency of your business. We take pride in delivering the best customer experience from start to finish and beyond. We make moving to the cloud easy!

Phone System Features
- Call management and phone system administration
- Cloud storage integrations: Google, Box, Dropboxâ„¢
- ITC Cloud mobile app for smartphones and tablets
- Automatic call recording
- Web-based softphone
- Customizable auto attendants
- Unlimited business SMS
- Multi-level and multi-language IVR
- Chat with presence (mobile and web-based)
- Google Speech to Text (Speak to IVR)
- Audio conferencing (up to 10 participants)
- Voicemail to email and texttranscription
- Microsoft Outlook and Teams integration
- Graphical call reporting
- Click to dial and callscreen pop
- HD video conferencing and online meetings (Up to 25 participants)
Add Ins
- Yealink VoIP Phones
- Call queues
- Expansion modules -JEM 24
- Call center analytics (dashboards, call back, reports)
- Cordless phone – Yealink CP960
- DID / CNAM / E911
- Conference phone – Yealink CP960
- Toll free packages
- Integration with CRM (Salesforce, Zendesk, Hubspot, etc)
- Faxing, overhead paging and ringers

Simple
Our portal is a one-of-a-kind self-manageable system. Create your own voicemail, auto attendants, call queues, and more. Manage your phone numbers as well as used and available inventory.

Easy
We make switching to the cloud a breeze. The seamless experience when moving circuits, connections and call center routing is what our customers appreciate most about ITC Cloud.

Reliable
Being hosted in the cloud provides you with the safety and security you need with no downtime.

Resilient
ITC Cloud is backed by three Tier 5 data centers across the US that provide you with full fail-over.

Work Your Way
Work from anywhere on any device. ITC Cloud delivers access to your office phone along with features like chat and business SMS from any device with an internet connection. Using a mobile device? Download the ITC Mobile app. Using a laptop or PC? Log into the ITC Cloud soft client.
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In-Telecom Small Business Phone Systems
In-Telecom offers a full spectrum of solutions, unparalleled customer service and quality workmanship for businesses in Lafayette. We strive to earn your business before and after the sale and to ensure there is no question why you chose us to handle all your technology needs. At In-Telecom, we firmly believe your success is our success! Let us show you why In-Telecom should be your technology partner for life.

Strong Relationship
Our customers should never be left out of the loop. We keep our customers in the know every step of the way.

Fix Through Completion
We’ve built our entire offering around ensuring we can, and will, adapt to the needs of our customers.

Challenge All Through Solution
As your partner, we’re constantly on search for the latest strategies and technologies to help you run more efficiently.
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Servicing Lafayette 24/7
What is a VoIP phone?
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line.
What type of phone is a VoIP phone?
A VoIP phone is a kind of telephone that uses IP technology to transmit calls. It can come either in the form of specialized digital hardware or a program (running on a computer or mobile device) that performs the same functions.
Is VoIP a landline?
VoIP phones convert calls into digital signals within the phone itself. They don’t rely on the physical exchanges that landlines do. Before switching to VoIP, businesses will want to ensure their internet connection meets the requirements for VoIP service.
Is VoIP cheaper than a landline?
VoIP business phone systems can cost very little per line, depending on system technology and setup selection. The short answer: VoIP is cheaper than a landline because it uses an existing internet connection rather than requiring a separate system or additional hardware.
What is a VoIP phone service used for?
Voice over Internet Protocol (VoIP), is a technology that allows you to make voice calls using a broadband Internet connection instead of a regular (or analog) phone line.
Call Today For A Quick Demo
Learn about the many benefits of our business phone systems!