About In-Telecom


In-Telecom is a Louisiana-based company, founded in 2009 as a consulting and business telephone system solution provider. Since then, we have evolved into a full service technology company providing customized solutions for cloud telephone, voice over IP,  managed IT services, video conferencing, cyber security & data backup, physical security, internet services, and more.

We attribute much of our success to the ability to supply the highest level of customer service and technical expertise, thus becoming the singular solution provider for our customers.

The In-Telecom Difference

Whether you own or work in a small business, large corporation or governmental entity, In-Telecom can help steer your company toward efficiency and success. All our solutions are customized and scaled to your specific workflow needs and your budget.

business internet phones

Strong Relationship


Our customers should never be left out of the loop. We keep our customers in the know every step of the way.

voip business phones

Fix Through Completion


We’ve built our entire offering around ensuring we can, and will, adapt to the needs of our customers.

voip business phones

Challenge All Through Solution


As your partner, we’re constantly on search for the latest strategies and technologies to help you run more efficiently.

Meet our Team

We Help Others Crush Their Challenges While Giving the Best Customer Experience.

Shawn Torres

Chief Executive Officer

Jimmy Burns

Chief Operations Officer

Angela Fayard

Finance & Administration Manager

James Estopinal

Director of Voice Services


Sales & Marketing Director

Shannon Torres

Human Resources Administrator

Tim Arbour

Network Operations Center Lead

Katie Burns

Marketing Coordinator

Doug Vernotzy

Business Account Executive

Steve Bordelon

Service Manager

Donna Broussard

Project Coordinator

Cheryl Lemaitre

Help Desk Supervisor

Gavin Cook

Security Solutions Expert

Brooke Temple

Purchasing Administrator

Carissa Riehlmann

Accounts Receivable Administrator

Grant Heidingsfelder


David Call

Help Desk Engineer

Corey Tassara

Help Desk Engineer

Bryson Lay

Help Desk Engineer

Dennis Wing

Field Engineer

Phillip Ethridge

Field Engineer

David Jacobs

Field Engineer

Joseph Ledet

Field Engineer

Darrel Cross

Field Technician

Michael Streaker

Network Operations Administrator

Chris Richard

Project Network Supervisor

Kyle Vernotzy

Project Security Supervisor

Rob Estopinal

ITC Cloud Project Manager