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ITC Training Videos

Holiday How To

 

How to Setup a New User

 

How to Assign a Time Frame to a DID (Phone Number)
How to Setup a Call Queue

 

How to Setup an Auto Attendant

 

How to Setup a Conference Call

 

Answering Rules Tab

 

How to Access Call Recordings

 

Timeframes Quick Overview

 

How to Set Your Phone to Ring to Cell Phone

 

Video Call Tutorial

 

How to Send an SMS Message

 

How to Setup Voicemail Transcription

 

How to Block a Call

 

How to Add Buttons to the Phone

 

How to Setup Answering Rules

 

How to Setup Voicemail to Email

 

How to plug in from home

 

How to Make a Transfer

 

ITC Cloud- How to Make a Call

 

How to Download ITC Mobile App

 

How to Setup Google Chrome ITC Cloud Extension
Call History Tab

 

Music on Hold Tab

 

Phones Tab

 

Time Frames Tab

 

Contacts Tab

 

Messages- Settings tab

 

Messages- Chat tab

 

Messages- Voicemail tab

 

The ITC Cloud Manager Portal

 

ITC Cloud New On-boarding Training

 

Yealink Training Videos

T46S Voicemail

 

T46S Call Transfer

 

T46S Conference Calling

 

T46S Call Forwarding

 

T46S Bluetooth

 

T46S Busy Lamp Field BLF

 

T46S Overview

 

Avaya Training Videos

AVAYA J169- How to Transfer a Call

 

AVAYA J 169- How to Park a Call & Park Retrieve

 

AVAYA J169- How to Make a Call

 

AVAYA J169 Pre Programmed Buttons

 

AVAYA J169- Full Feature Overview and How to use

 

Xima Training Videos

Xima Chronicall Training (8/16/2018)

 

Xima Chronicall Training (9/11/2018)

 

Xima Chronicall Training (9/19/2018)

 

Chronicall Agent Dashboards Overview

 

Chronicall Realtime Overview

 

Chronicall VRTX Recording Library Overview

 

Chronicall Custom Reports Overview

 

Chronicall Standard Reports Demonstration

 

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