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ITC Training Videos
Holiday How To
How to Setup a New User
How to Assign a Time Frame to a DID (Phone Number)
How to Setup a Call Queue
How to Setup an Auto Attendant
How to Setup a Conference Call
Answering Rules Tab
How to Access Call Recordings
Timeframes Quick Overview
How to Set Your Phone to Ring to Cell Phone
Video Call Tutorial
How to Send an SMS Message
How to Setup Voicemail Transcription
How to Block a Call
How to Add Buttons to the Phone
How to Setup Answering Rules
How to Setup Voicemail to Email
How to plug in from home
How to Make a Transfer
ITC Cloud- How to Make a Call
How to Download ITC Mobile App
How to Setup Google Chrome ITC Cloud Extension
Call History Tab
Music on Hold Tab
Phones Tab
Time Frames Tab
Contacts Tab
Messages- Settings tab
Messages- Chat tab
Messages- Voicemail tab
The ITC Cloud Manager Portal
ITC Cloud New On-boarding Training
Yealink Training Videos
T46S Voicemail
T46S Call Transfer
T46S Conference Calling
T46S Call Forwarding
T46S Bluetooth
T46S Busy Lamp Field BLF
T46S Overview
Avaya Training Videos
AVAYA J169- How to Transfer a Call
AVAYA J 169- How to Park a Call & Park Retrieve
AVAYA J169- How to Make a Call
AVAYA J169 Pre Programmed Buttons
AVAYA J169- Full Feature Overview and How to use
Xima Training Videos
Xima Chronicall Training (8/16/2018)
Xima Chronicall Training (9/11/2018)
Xima Chronicall Training (9/19/2018)
Chronicall Agent Dashboards Overview
Chronicall Realtime Overview
Chronicall VRTX Recording Library Overview
Chronicall Custom Reports Overview
Chronicall Standard Reports Demonstration