Support Documents

Brochures, cheat sheets, and software downloads

Avaya

• Avaya 9508 Quick User Guide
• Avaya 9608 Quick User Guide
• Avaya 9611 Quick Reference Guide
• Avaya J129 Quick Reference Guide
• Avaya J139 Quick Reference Guide
• Avaya J169 & 179 Quick Reference Guide
• Avaya IP Office Cheat Sheet
• Avaya IP Office Collaboration Editions
• IP Office - Engagement for Small and Mid-Size Businesses
• IP Office - Receptionist
• IP Office Platform - Total Cost of Ownership
• Avaya IP Office Platform SMB
• IP Office Server Edition SME
• 7 Ways Amazing Customer and Employee Experiences Power Your Business Goals
• Cloud Guide - Capex vs. Opex
• Engagement Everywhere
• Engagement Everywhere for Mid-Size Businesses

AVigilon

• ACC Server Password Reset
• Avigilon Control Center (ACC) System Upgrade
• Camera Reset
• HD Video Appliance USB Recovery
• TCP-UDP Ports
• ACC 6 Player Guide

Grandstream

• GXP 2100 Series Cheat Sheet
• GXP 21XX Series Voicemail Setup Cheat Sheet

Lux

• Cell Phone View Instructions

Mitel

• Mitel 5320 IP Phone Quick Reference
• Mitel 5330 IP Phone Quick Reference
• Mitel 5340 IP Phone Quick Reference
• Mitel 5360 IP Phone Quick Reference

Polycom

• VVX400 Quick User Guide
• VVX 400 Series Quick User Tips

Paxton

• Net 2 Brochure
• Net 2 Entry Brochure
• PaxLock Brochure

XIMA 

• Listening to Recordings in Cradle to Grave
• Listen to Recordings
• Hidden Fields in Cradle to Grave
• Cradle to Grave
• Agent Dashboards
• Agent Timeline
• Group Timeline
• Add an Agent Image
• Chronicall Desktop Installation
• Chronicall Desktop on Mac
• Log into Chronicall Desktop
• Chronicall Chat
• Emergency Notifications
• Additional Recording Functions