Skip to content
Sales: 833-482-8647
Support: 888-470-0614
ITC Cloud Portal
About
Careers
Case Studies
Contact
ITC Cloud Portal
About
Careers
Case Studies
Contact
Cloud Communications
VoIP Business Phone Service
Cloud Contact Center
Business in a Box
POTS Line Replacement
SIP Trunking
Avaya Maintenance & Support
Fiber Internet
ITCTXT
Managed IT Services
Managed IT Services
Co-Managed IT Services
Network Management & Monitoring
Remote IT Support
Business in a Box
Cybersecurity
Cybersecurity
Cybersecurity Risk Assessment Services
Safeguards Compliance
Video Surveillance
Access Control
Access Control
Weapons Detection Systems
Resources
Customer KB Portal
State Contract Purchasing
Careers
×
Cloud Communications
VoIP Business Phone Service
Cloud Contact Center
Business in a Box
POTS Line Replacement
SIP Trunking
Avaya Maintenance & Support
Fiber Internet
ITCTXT
Managed IT Services
Managed IT Services
Co-Managed IT Services
Network Management & Monitoring
Remote IT Support
Business in a Box
Cybersecurity
Cybersecurity
Cybersecurity Risk Assessment Services
Safeguards Compliance
Video Surveillance
Access Control
Access Control
Weapons Detection Systems
Resources
Customer KB Portal
State Contract Purchasing
Careers
Get Support
Get a Quote
Quote Request
Louisiana
Texas
Georgia
Client & Site Basics
Existing Clients
Yes
No
Quote Type (Required)
ITC Cloud (Voice)
Existing IPO On-Prem – SIP Trunks
ITC TXT
License Renewal
Hardware Only
Network / IaaS
Internet / Circuit
AC&S
MSP
ITC Cloud (Voice)
# of Fax needs
eFax
Physical Fax
None
Toll-Free numbers?
Yes
No
If yes:
Elevator / Alarm lines (POTS enclosure)?
Yes
No
SIP Trunks for existing IPO On-Prem
ITC TXT – Business Texting
Confirmed Website with Privacy Policy
Yes
No
License Renewal Details
Is Partner Quote Attached?
Yes
No
Hardware Only
Network / Infrastructure as a Service
Firewall
Existing
New (Fortinet equipment recommended)
Switching
Existing
New
POE required
Yes
No
WiFi / Access Points
Existing
New
If existing
Client APs
ISP-provided (DMARC)
Cabling needed?
Yes
No
Managed Service Provider
MSP Protect deployed
Remote
On-Premise
ISP & Cabling
ISP under contract?
Yes
No
CAT5/6 jack at each phone location?
Yes
No
Equipment rooms
Single MDF
Multiple (MDF/IDF)
ISP circuit terminates in MDF?
Yes
No
Power & Mounting
Rack needed?
No
Enclosed
Wall / Shelf
UPS needed?
Yes
No
Labor / Service Hours
Estimated labor hours:
Fixed
Time & Material
Pain Points & Motivation
Top pain point (Check all the apply)
Cost
Reliability
Support
Features
Scalability
Contract ending
Other
Primary motivation
New site
Growth
Replace provider
Improve service
Standardize
Other
Timeline driver
ASAP
Contract end
Project date
No hard deadline
Expansion & Follow-Up
Potential for expansion?
Yes
Maybe
No
Who owns client communication?
Inside Sales
CSM
BDR
Shared
Channel
Channel / Install Details
Install Type
Local / Onsite
Remote
Remote
Provides remote & onsite labor
Provides onsite labor only
Provides hardware to client
Channel partner bills client directly
In-Telecom bills client
Submit
