Customer Experience: What sets In-Telecom apart!
Customer experience is considered the most important part of the In-Telecom Team. In-Telecom deliver an industry leading customer experience on the daily basis. We strive to continue to earn your business before and after the sale to ensure that there is no question as to why you chose In-Telecom to handle all your technology needs. Our relationships, expertise and desire to implement business altering solutions have led to our success. Avaya named In-Telecom the 2015 mid-market partner of the year with the highest rating in customer satisfaction amongst the whole United States.
Quality: Means attention to detail!
We believe in offering the best product lines out there with the most experienced certified technicians. In-Telecom continues to explore and deploy the newest technologies before the competition at the highest quality. We listen to what the customer wants and develops a solution based on needs not speculation. Quality craftsmanship is the face of how customers gage our work. Service is the most important piece of why customers Love In-Telecom. We deliver an award winning service department that strives to deliver quality service with the highest sense of urgency.
Passion: Means done with love!
Not only do you have to Love what you do, but you have to Love where you work. In-Telecom is more than a technology company we are a close knit family. Our employees take pride in everything they do from pulling cable to the deployment of large enterprise systems. Our team goes the extra mile to ensure that customer are put first and taken care of at the highest standard available in the industry. Our team has well over 100 years of experience in a fast paced changing field.
Integrity: We take it personal.
Integrity is a large part of why In-Telecom has been so successful since opening its doors in 2009. Integrity is the one value that cannot be overlooked when dealing with customers. We don’t always have the answer that customers like however we are honest, ethical, trustworthy, and provide expert opinions on the reality of your situation. In-Telecom believe that this principal is the key to success and growth.
Values: The In-Telecom Values.
The Customer experience is our #1 value
In-Telecom customer should never ask for an update
We are always looking for challenges that others cannot accomplish
We admit when we are wrong and learn from our mistakes
Supporting our customers is our strongest asset.