Who is In-Telecom?

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In-Telecom Consulting

 

In-Telecom is a Louisiana based company that was founded as a consulting and business telephone system solution provider. Today we have evolved into a full service Communications Company providing a wide range of voice, data, and video conferencing services. We offer cable installation, CCTV, video conferencing, VoIP, SIP, Digital, local dial tone, long distance, and Internet services. In-Telecom has become a full service communications company attributing our success to providing the highest level of customer service and technical experience to become ONE Solution for our customers.

Customer Experience: What sets In-Telecom apart!

Customer experience is considered the most important part of the In-Telecom Team. In-Telecom deliver an industry leading customer experience on the daily basis. We strive to continue to earn your business before and after the sale to ensure that there is no question as to why you chose In-Telecom to handle all your technology needs. Our relationships, expertise and desire to implement business altering solutions have led to our success. Avaya named In-Telecom the 2015 mid-market partner of the year with the highest rating in customer satisfaction amongst the whole United States.

Quality: Means attention to detail!

We believe in offering the best product lines out there with the most experienced certified technicians. In-Telecom continues to explore and deploy the newest technologies before the competition at the highest quality. We listen to what the customer wants and develops a solution based on needs not speculation. Quality craftsmanship is the face of how customers gage our work. Service is the most important piece of why customers Love In-Telecom. We deliver an award winning service department that strives to deliver quality service with the highest sense of urgency.

Passion: Means done with love!

Not only do you have to Love what you do, but you have to Love where you work. In-Telecom is more than a technology company we are a close knit family. Our employees take pride in everything they do from pulling cable to the deployment of large enterprise systems. Our team goes the extra mile to ensure that customer are put first and taken care of at the highest standard available in the industry. Our team has well over 100 years of experience in a fast paced changing field.

Integrity: We take it personal.

Integrity is a large part of why In-Telecom has been so successful since opening its doors in 2009. Integrity is the one value that cannot be overlooked when dealing with customers. We don’t always have the answer that customers like however we are honest, ethical, trustworthy, and provide expert opinions on the reality of your situation. In-Telecom believe that this principal is the key to success and growth

Values: The In-Telecom Values.

  • The Customer experience is our #1 value
  • In-Telecom customer should never ask for an update
  • We are always looking for challenges that others cannot accomplish
  • We admit when we are wrong and learn from our mistakes
  • Supporting our customers is our strongest asset.

Mission Statement

Our mission is to be the quality leader, service leader, technology leader and value-added leader in all areas of Communications and Technology, especially in our ever so much changing industry we are in. We will provide a variety of solutions to our clients and the corporate world to meet the demanding needs of technology in the workplace today. We support our customers by providing the most diverse choice of quality products and services that they require to be the leaders in their field, to improve their performance, be more efficient and enhance their competitive position. We endeavor to serve our customers in such a manner that they will be totally satisfied with In-Telecom Consulting and will not want to use anyone else for their technology needs. There is neither customer nor project too big or small for In-Telecom. Our Level of Success is measured by our customer success!

We will continually reinforce our reputation for superior personal service by providing respect, training, involvement, recognition, reward, security and advancement opportunities to our associates and our clients.

We will conduct research and development, use state-of-the-art equipment and review our methods of operation in a never ending effort to continually improve the quality of the products and services we offer. We are your one stop shop for all technology based needs.

IN-TELECOM CONSULTING:

  • Attracts customers and exceeds their expectations.
  • Provides an enriching, fulfilling and rewarding environment for employees.
  • Values long-term relationships with clients and vendors.
  • Serves and supports the community.
  • Achieves solid financial performance.
  • Provides excellent customer support with immedia